Technology

Changes coming to your mobile contract: Operators modify their terms by a new law and thus it will affect you

The contracts signed in teleoperators like Movistar, Vodafone, Jazztel, Orange and others are about to see changes to be in line with the General Telecom Law 11/2022. The regulations were approved by the government three months ago and published in the official state gazette; Now, it will come into force in November and Companies are finalizing the details to implement them on October 29 and 30.

Initially, the most notable amendment is that the contracts will Maximum period of 24 months, This affects agreements that have permanence, as they can only rely on it for 2 years.

In addition to that change, there are others that could affect the contract that some Spaniards have with their teleoperators. Ever since the new law came, companies have been telling their customers about the changes and in this article we are going to explain them.



Vodafone and Lowi

Those subscribers of Vodafone and Lowy services have received the message through the link provided by SMS. In this they report that Durability will be 24 monthsthat would be a possibility unsubscribe at any cost What elseE will not be required to inform one month in advance.

Vodafone Group contains a clause in the agreement relating to the automatic update of Rates as per Average Year-on-Year CPI, In addition, the operator will make changes to the privacy policy to which the customer gives his consent to communicate their proposals.

Vodafone customers are receiving notices by SMS which takes them to a link with all the contract news.
Vodafone customers are receiving notices by SMS which takes them to a link with all the contract news.
Vodafone/Assembly: 20bits

orange and jazztail

Both companies have announced that by October 30 they will have two days notice of cancellation Orange will give 24 months which can be extended if the customer does not say otherwise and Jazztel reports that customers who had indefinite permanence will have two years as prescribed by law.

Orange customers (and also those of Jazztel) must notify two days in advance that they wish to unsubscribe.
Orange customers (and also those of Jazztel) must notify two days in advance that they wish to unsubscribe.
Orange

Movistar and O2

One of the main advantages of O2 is that it has never been permanent in its contracts, so this measure imposed by the government has no effect on them. However, he remarked that the agreements would run as a limit for 24 months and that The renewal will happen automatically.

O2 customers didn't have permanent, so this problem doesn't affect them.
O2 customers didn’t have permanent, so this problem doesn’t affect them.
O2

In the case of Movistar, he has warned that his amendments will be added on October 29. His message emphasizes that the maximum period will be 24 months, Even for those who have bought one of the devices offering 0 EUR per month.


This is a 5G mobile phone antenna.

fatal

He was the first to explain what the rules would change: “The duration of the contracts would be 24 months, Automatically expands if no changes are made by the customerIt should be noted that this operator does not have a fixed rate (as in the case of O2, so it does not affect its customers).

Pepephone's contracts also did not have permanence, but they have indicated that they will be extended for 24 months if the customer does not say otherwise.
Pepephone’s contracts also did not have permanence, but they have indicated that they will be extended for 24 months if the customer does not say otherwise.
pepephone

For its part, Pepephone stated that, “In this incident non-payment by the customer“The brand may charge the expenses incurred by it, the cost derived from the return of the receipt and the costs of reassembly.

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