Technology

Civil Guard warns of a scam in which they impersonate WhatsApp with a message that downloads a Trojan

The Civil Guard has warned of a new Internet scam discovered by the Office of Internet Security (OSI). Cybercriminals send an email that “WhatsApp pretends to be a backup of conversations and call history”. What is supposed to be a backup is actually a malware that infiltrates the device.

The names of fraudulent emails detected by OSI are: ‘Whatsapp message backup *913071605 number (xxxxx)’ hey ‘Attention – Unreachable Postman Ann (XXXXXX)’Although there may be mails with similar subjects.



According to what they say, there are no misspellings or inconsistencies in the messages seen and the date of their issue is very close to the day the mail is received. For this reason, victims may overlook the fact that The domain of the sender’s address is not WhatsApp.

In order for the Trojan to access the smartphone or computer, You need the user to play the file, not just download it, So if they don’t, they are still safe and should immediately delete the fake backup from their devices.

If the person runs the rogue file, you will need to scan it with an updated antivirus to get rid of it or uninstall it and maybe even factory reset the phone. For those who have doubts about what steps to follow, the OSI reminds that the National Institute for Cyber ​​Security (INCIBE) provides a response and support service. To help people with computer security problems.


Users may be curious about an image and download it without knowing that malware is hiding inside.

How to avoid installing malware?

  • Do not give your personal or bank details on any page. Make sure they are official and read the legal text beforehand to avoid misuse of your data.
  • Go to company accounts or pages and search the Internet to find out if they are falling prey to Phishing (identity fraud).
  • Do not download or access any links If you doubt their credibility you will be sent.
  • delete incoming messages to you and No answer, If you do, cybercriminals will know the account is active and send other scams later.
  • see misspellings and origins of email.

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